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Meet Leadership Team and Support Staff 2021-02-09T00:29:44+00:00

LEADERSHIP TEAM

John Carter, Broker / Owner 

Proudly leading our amazing team of management and administrative staff. We serve the over 200 top REALTORS at our four locations in Edmonton and Beaumont, AB. who help you buy, sell and invest in residential and commercial real estate.
John’s role as Broker is a continuation of his involvement as an owner of the brokerage since 2008, and previously as Administration Manager from Oct 2014 to May 2017. Having started his career as a real estate investor while in university, he bought his first apartment building in the last year of his Bachelor of Management degree. Being a selling REALTOR® since 2002, John has grown and managed a team of up to 7, selling residential, condos and commercial investment properties.

Fun fact: Lived on a 45 foot powerboat yacht for three years as a child in Victoria, BC and still loves sailing or anything on the water.

Industry Leadership & Community Engagement  

REALTORS® Association of Edmonton – Broker/Manager of the Year 2019
REALTORS® Association of Edmonton – Audit Committee
RE/MAX of Western Canada – Broker Council
Uncles & Aunts at Large Edmonton – Board Member & Volunteer
Canadian Progress Club – Edmonton Downtown – Board Member & Volunteer
Entrepreneurs Organization – Edmonton Chapter – Member (2016-2020)

Shane Parent, Associate Broker / Owner 

Shane’s focus is on Associate support and development through one-on-one coaching. As a certified Tom Ferry coach, he brings a wealth of knowledge, resources and fun to helping Associates achieve their goals. He also offers specialized experience for teams, with experience managing his own team of REALTORS® for over 10 years, building many successful Associates. His involvement with various coaching programs and a genuine attitude of support are a key asset to those in growth mode. Shane is a current Tom Ferry Coach helping Agents across North America and brings that value to the Associates at RE/MAX River City.

Fun fact: Is a world champion salsa dancer with his wife Avideh.

Robert Biddlecombe, REALTOR® / Beaumont Manager

Robert Biddlecombe spent 21 years in Canadian Airlines International. After his early retirement from the aviation industry, he joined a local company in a sales management role and found out that he enjoys giving exceptional customer service.

Robert joined RE/MAX and became a REALTOR® in 2003. Real estate gives him the freedom to do what he loves, working with people to achieve their dreams and serving the community. Why RE/MAX? Because Robert believes in its values. He loves being a part of a team-oriented company with award-winning service and strong ties to the local community of Beaumont and surrounding areas.

He is the former president of Beaumont Business Association, a founding member and past president of Beaumont Cruizers Car Club, and a coach for almost 7 years for the Beaumont Minor Baseball Association.

Fun Fact: First car was a 1965 Ford Mustang and have had a love for classic cars ever since.

Anna Arsenault, Administration Manager

Anna is responsible for support team supervision and thus all facets of Office Administration including transaction conveyancing and accounts. She is onsite Monday to Friday from 9am to 5pm to promptly deal with any issues with your closings as well as any questions you may have regarding Associate financials. Our goal is to resolve any issues in your business quickly and easily for you so you can sell more real estate.

Fun Fact: Is a proud mom to two taekwondo ninjas!

 

ADMINISTRATIVE SUPPORT TEAM

Reception

This is typically the first impression and interaction with the office. As the smiling, welcoming face to greet you and your clients, we ensure friendly, accurate and efficient communications and tasking. Answering all phone calls and relaying detailed messages to all REALTORS®, timely forwarding all faxes, emails or packages.  Reception staff handle the processing of listings for all REALTORS® and their clients as well as other administrative needs.

Staff are in-office and available to support your clients being able to pick-up or drop-off deposit cheques, keys, offer paperwork or other important items. Calls are managed by a member of the office during business hours rather than an after-hours paging service, to provide the highest and best level of service and knowledge.

 

Ashley Urban, Reception (Old Strathcona)

Fun fact: Proud Mom to a one-year-old, Isaac.

Karma Coleman, Reception (South Edmonton) 

Fun facts: Passion is Canadian Military and History. I love animals especially dog training and animal behaviour, nutrition and breed education, My mom and I use to breed and show Samoyeds with the Canadian Kennel Club. I’ve sung the anthem for the Edmonton Oilers twice in my life.

Jennifer Jensen, Reception (Beaumont)

Fun fact: Is a hockey mom to two future NHLers.

Sydney Fiddes, Reception 

Fun fact: Coming soon

Annie Schurek, Reception 

Fun fact: A Disney fanatic. Disneyland 15 times, Disney world 7 times and one Disney cruise!

Transaction Coordinator

A for hire, unlicensed assistant to our REALTORS®. To assist with the processing of listing and deal files, marketing and other administrative task support.

DETAILS HERE

Tianna Dyer, Transaction Coordinator 

Fun fact: Social media enthusiast & aspiring entrepreneur. Has played soccer for 16 years!

Digital Marketing Department

Social Media Optimization
Social media content strategy and posting services
Website Optimization (Only applicable for myRealPage or REMAX provided websites)
Awareness Campaign Ad Creation & Management
Listings Promotion Ad Creation & Management

DETAILS HERE

Sarah Jackson, Social Media & Digital Marketing Manager

Fun facts: Is a part-time DJ with her husband for weddings in the summer.
Plus loves coffee so much she has an Instagram dedicated to Edmonton’s cool cafes.

Conveyancing Department

Manages the accurate and timely processing of all your real estate trades, ensuring exact commissions, and serving as a double check on all paperwork to protect both you and your clients. Communicating with all lawyers with instructions for payment and processing of all trades.

Brandi Cadieux, Senior Conveyancer

Fun fact: Is the former team manager & board member of the Millwoods Grizzlies football club, which her son plays on.

Landon Feldberg, Conveyancer 

Fun fact: Loves houseplants, and has over 20 different varieties at home.

Madiha Fazal, Finance 

Fun fact: Loves to travel and explore new cultures and traditions.
Panama City and Langkawi, Malaysia are next on the list! Let her know if you’ve been.

Have Questions? Contact The Broker Confidentially Below